Now you see it, now you don't - retail out of stock. Have we improved customer service?

Author: Steele, H. C.

Date: 2004

Type: Conference paper

Link to this item using this URL: http://repository.openpolytechnic.ac.nz/handle/11072/133

Open Polytechnic

Subjects: Customer service, Commerce, Management, Tourism and Services

Marsden Codes: 350000