HR practitioners’ contribution to business excellence: results spanning a quarter of a century in New Zealand

Author: Nel, Pieter; Fourie, Leon

Date: 2013

Publisher: Global Business and Technology Association (GBATA) is publishing partner with EBSCO Publishing.

Type: Conference paper

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Competent managers and human resource (HR) practitioners play a pivotal role in the success of any business. This includes a variety of business functions that ought to he identified and managed to add value to the bottom-line and harness opportunities .Empirical research was conducted in New Zealand in 2010 to repeat two similar 2000 surveys and an earlier survey conducted in 1994. The longitudinal results up to 2020 identified important areas of the business environment as perceived by HR practitioners. These are awareness of the importance of the effect of change, international competition, and customer satisfaction. It is recommended that HR managers must become dedicated change agents to continue to support management optimally, as this perception was revealed by the survey results over the 25 year period.

Subjects: HR practictioners, organisational effectiveness, organisational change, longitudinal studies, 150305 Human Resources Management

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